Shipping policy

SHIPPING POLICY

We aim to get your order to you as quickly and safely as possible.

UK STANDARD DELIVERY

Standard UK delivery costs £3.99. 

Standard UK delivery costs £3.99, with an estimated transit time of 3–5 business days after dispatch.

FREE UK STANDARD DELIVERY

We offer FREE standard UK delivery on orders over £30.

Free shipping applies to our standard delivery service only. If you choose an express delivery option, the relevant express delivery charge will still apply.

EXPRESS DELIVERY

Estimated delivery times will be shown at checkout. Please note that delivery estimates begin once your order has been dispatched.

Express UK delivery costs £5.99, with an estimated transit time of 1–2 business days after dispatch.

Please allow additional time for order processing before dispatch. Delivery timeframes are estimates and are not guaranteed.

ORDER PROCESSING

Please allow time for your order to be prepared and dispatched before the delivery timeframe begins. During busy periods, product launches, sales and public holidays, processing may take a little longer.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

DELIVERY ADDRESSES

Customers are responsible for ensuring that their delivery address is entered correctly at checkout. If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

DELAYS & LOST PARCELS

Occasionally, deliveries may be delayed due to circumstances outside our control. If your order has not arrived within the expected timeframe, please contact us and we will help investigate the delivery.

INTERNATIONAL SHIPPING

International shipping availability and charges are shown at checkout where available. International customers may be responsible for customs duties, import taxes or other charges imposed by their destination country.

QUESTIONS

If you have any questions regarding your delivery, please contact us and include your order number.